|
|
|
|
|
|
| |
|
Merchandise Return Policy
|
Please contact your local Insco branch to arrange for the return of merchandise.
|
A. Stock Merchandise
Goods purchased from Insco Distributing Inc. cannot be returned without our authorization and must be in good, re-saleable condition (free of damages, defects, scratches, markings, etchings, etc.), and must include original packaging, literature, and acccessories. Claims must be made within 30 days of the original invoice date. Errors in shipping, or goods having manufacturing defects, may be returned and credit or exchange given. Unless the merchandise was shipped by Insco Distributing Inc. in error, all transportation charges covering the return must be freight prepaid and are the responsibility of the customer. When returning goods, please give complete information pertaining to the subject order. Always include a copy of your invoice or packing slip. Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise. Customer errors in ordering cut-to-length products, modified, fabricated, or products manufactured to customer specifications are non-refundable.
|
B. Non-Stock Merchandise
Cancellation of orders for material which we do not regularly carry in stock, but have factory approval before returning, may be subject to a minimum 15% re-stocking charge, plus any freight charges incurred.
|
|
|
|
